Master ServiceNow Training in Coimbatore

Transform your career with comprehensive ServiceNow training, hands-on real-time projects, expert trainers, and guaranteed job placement assistance at IntelliMindz

⭐⭐⭐⭐⭐ 4.8/5 (78K+ Reviews)

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Why IntelliMindz is the Best Choice for ServiceNow Training in Coimbatore?

IntelliMindz stands out as the top institute for ServiceNow training in Coimbatore, offering comprehensive, hands-on courses designed to help learners master IT Service Management (ITSM), ServiceNow administration, and application development. Our ServiceNow certification training in Coimbatore is crafted by industry experts to provide in-depth knowledge of workflow automation, ServiceNow integration, and cloud-based platform customization. Through real-time projects, practical labs, and job-oriented modules, IntelliMindz ensures students gain the skills required for ServiceNow Administrator, Developer, and Implementation Specialist roles. With expert mentorship, updated curriculum, and placement support, IntelliMindz is the preferred destination for career-focused ServiceNow training and certification in Coimbatore.

Upcoming Batches for ServiceNow Training - Reserve Your Slot Now!

22 Nov 2025
Weekday Batch
Monday - Friday
10:00 AM - 12:00 PM
25 Nov 2025
Weekday Batch
Monday - Friday
2:00 PM - 4:00 PM
27 Nov 2025
Weekend Batch
Saturday - Sunday
2:00 PM - 5:00 PM

Training Modes Available

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Classroom Training

Get trained by Industry Experts via Classroom Training at IntelliMindz branches in Coimbatore. Direct interaction with trainers and collaborative learning environment.

Why Wait? Jump Start your Career by taking ServiceNow Training in Coimbatore!
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Instructor-Led Live Online Training

Take-up Instructor-led Live Online Training from anywhere. Get recorded videos of each session for revision and lifetime access to learning materials.

Travelling is a Constraint? Jump Start your Career by taking the ServiceNow Training Online!

Syllabus for ServiceNow Training in Coimbatore

1 Introduction to ServiceNow and ITSM Fundamentals

β–Ό
  • Overview of ServiceNow Platform and Capabilities
  • Introduction to ITSM and ITIL Framework
  • ServiceNow Architecture and Cloud Concepts
  • Key Tables, Forms, and Lists in ServiceNow
  • Navigating the ServiceNow Interface

2 ServiceNow Administration Basics

β–Ό
  • User, Group, and Role Administration
  • Managing Lists, Forms, and Views
  • ServiceNow Application Navigator and Modules
  • System Properties and Configuration
  • Managing Plugins and Updates

3 Form Design and Data Management

β–Ό
  • Form Layout and Field Configuration
  • Dictionary Entries and Field Types
  • Reference Fields and Dependencies
  • Import Sets and Data Sources
  • Transform Maps and Data Import Process

4 Business Rules, Client Scripts, and UI Actions

β–Ό
  • Introduction to Server-Side Scripting (Business Rules)
  • Client Scripts (onChange, onSubmit, onLoad)
  • UI Actions, UI Policies, and UI Macros
  • Glide System and Glide Record API
  • Script Includes and Reusable Code Practices

5 Service Catalog and Request Management

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  • Introduction to Service Catalog and Items
  • Catalog Categories and Variables
  • Record Producers and Order Guides
  • Request Fulfillment Process
  • Catalog Security and Approvals

6 Workflow and Flow Designer

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  • Introduction to Workflow Editor and Activities
  • Designing and Publishing Workflows
  • Flow Designer Overview
  • Creating and Managing Flows and Actions
  • Approval and Notification Workflows

7 Incident, Problem, and Change Management

β–Ό
  • Incident Management Lifecycle
  • Problem Management and Root Cause Analysis
  • Change Management Process and CAB Meetings
  • Configuration Management Database (CMDB) Overview
  • Integrating ITSM Modules

8 Reporting, Dashboards, and Performance Analytics

β–Ό
  • Creating and Scheduling Reports
  • Using Performance Analytics Widgets
  • Dashboard Design and Customization
  • KPIs, Metrics, and Scorecards
  • Data Visualization and Export Options

9 Integration and API Management

β–Ό
  • Introduction to REST and SOAP APIs in ServiceNow
  • IntegrationHub Overview and Spokes
  • Inbound and Outbound API Integrations
  • Web Services and Data Import
  • External System Integration Scenarios (LDAP, AD, etc.)

10 Advanced Administration and Instance Maintenance

β–Ό
  • Application Development Overview in ServiceNow Studio
  • ACLs (Access Control Lists) and Security Rules
  • Update Sets and Instance Cloning
  • Performance Optimization and Maintenance
  • Managing Upgrades and Versions

ServiceNow Course Objectives

Understanding ServiceNow Platform Fundamentals

Gain a comprehensive understanding of the ServiceNow platform, its architecture, and core features. Learn how ServiceNow supports IT Service Management (ITSM), workflow automation, and enterprise service delivery through its cloud-based platform.

Navigating the ServiceNow Interface and Applications

Develop the ability to efficiently navigate the ServiceNow interface, including dashboards, forms, and lists. Explore commonly used applications such as Incident, Problem, Change, and Knowledge Management to streamline IT operations.

Configuring and Customizing the Platform

Learn to configure ServiceNow applications by modifying forms, fields, and tables. Gain hands-on experience creating UI policies, business rules, and client scripts to tailor the platform to specific organizational needs without disrupting core functionality.

Automating Workflows and Business Processes

Master the creation of automated workflows using Flow Designer and Workflow Editor. Learn how to integrate approvals, notifications, and task automation to improve efficiency and consistency across IT and business services.

Managing Data, Reporting, and Dashboards

Understand how to manage data within ServiceNow through imports, exports, and data policies. Learn to create meaningful reports, performance analytics, and dashboards that provide visibility into key performance indicators (KPIs) and service metrics.

Integrating ServiceNow with Other Systems

Explore integration capabilities of ServiceNow using REST APIs, web services, and IntegrationHub. Learn how to connect ServiceNow with third-party tools to enable seamless data exchange and unified enterprise workflows.

Key Features of Intellimindz ServiceNow Training

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Expert Trainers

Learn from industry professionals with 10+ years experience

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Real-Time Projects

Work on live projects and build your portfolio

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Certification

Get industry-recognized certification upon completion

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Affordable Fees

Competitive pricing with EMI options available

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Flexible Learning

Choose weekend weekday or online training modes

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Placement Support

100% placement assistance with 500+ partner companies

Frequently Asked Questions

ServiceNow is a cloud-based IT Service Management (ITSM) platform that automates business processes and workflows. It helps organizations streamline operations across IT, HR, and customer service. ServiceNow improves efficiency, reduces manual tasks, and enhances productivity. Enrolling in ServiceNow training helps professionals master automation and ITSM best practices.

ServiceNow offers features like incident management, change management, asset management, and workflow automation. It integrates AI and machine learning for smarter operations and predictive insights. Businesses use it to manage service requests and ensure smooth IT operations. ServiceNow training provides practical knowledge of these modules for hands-on experience.

ServiceNow centralizes IT operations into a single platform for faster issue resolution and service delivery. It automates repetitive tasks and provides real-time visibility into system performance. This improves service quality and customer satisfaction. ServiceNow training teaches professionals how to configure workflows and optimize IT service management processes.

The ServiceNow workflow engine automates routine business processes by defining step-by-step actions and approvals. It ensures consistency, reduces errors, and saves time across departments. Users can create, modify, and monitor workflows easily through its visual interface. ServiceNow training covers workflow design, customization, and implementation for enterprise solutions.

ServiceNow consists of multiple modules, including ITSM, ITOM, HR Service Delivery, and Customer Service Management. Each module serves a specific business function and integrates seamlessly within the platform. This modular approach supports scalability and flexibility in enterprise operations. ServiceNow training teaches how to use and configure each module effectively.

ServiceNow supports integration with popular platforms like Microsoft Teams, Slack, Jira, and Salesforce. These integrations enhance collaboration and streamline business processes across departments. APIs and connectors simplify data exchange between systems. ServiceNow training helps learners master integration techniques for real-world enterprise environments.

A ServiceNow Developer builds, customizes, and maintains applications on the ServiceNow platform. They work with JavaScript, APIs, and ServiceNow Studio to create business solutions. Developers are in high demand across IT service industries. ServiceNow developer training provides coding, scripting, and customization skills for professional growth.

ServiceNow enables digital transformation by automating workflows and connecting people, systems, and data. It helps businesses move from manual processes to intelligent, data-driven solutions. The platform supports agility, scalability, and innovation in operations. ServiceNow training empowers professionals to drive transformation through automation and workflow optimization.

ServiceNow offers certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS). These validate expertise in administration, development, and specific modules. Certification enhances job opportunities and professional credibility. ServiceNow training programs prepare candidates thoroughly for these certification exams.

Learning ServiceNow opens doors to careers in ITSM, automation, cloud computing, and digital workflow management. Skilled ServiceNow professionals are in high demand across industries worldwide. Certification and advanced training increase employability and salary potential. ServiceNow training equips learners with hands-on experience to excel in enterprise IT roles.

Student Success Stories

Hear from our successful ServiceNow Training graduates at IntelliMindz

"

IntelliMindz’s ServiceNow training was very detailed and hands-on. The trainer explained modules like Incident, Problem, and Change Management with live examples. I gained strong practical knowledge that helped me clear my certification easily.

AK

Arunesh Kumar

ServiceNow Administrator

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"

The ServiceNow course at IntelliMindz was excellent. The trainer’s approach was clear, structured, and focused on real-time implementation. The practical sessions helped me understand workflows, forms, and scripting concepts thoroughly.

LR

Lavanya Ramesh

ITSM Analyst

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"

I joined IntelliMindz to upskill in ServiceNow development. The sessions covered everything from basics to advanced topics like scripting and integration. The real-time projects gave me the confidence to work independently in my new role.

PK

Mohan Raj

ServiceNow Developer

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Before this training, I had only functional knowledge of ServiceNow. IntelliMindz helped me understand the technical side, including form design and workflow configuration. The trainer’s support and clarity made learning enjoyable.

NS

Nithya Suresh

IT Service Desk Engineer

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"

The ServiceNow training at IntelliMindz was very practical and well-paced. The trainer explained key concepts like CMDB, catalog items, and user administration with real examples. I’m now applying this knowledge effectively in my daily work.

RV

Ramesh Venkatesan

System Administrator

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IntelliMindz provided a great learning experience. The ServiceNow course content was up-to-date, and the hands-on labs made a huge difference. I can now handle client requirements and build custom workflows confidently.

DN

Divya Narayanan

ServiceNow Consultant

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Career Prospects after ServiceNow Training

ServiceNow Developer

Design, develop, and customize workflows, modules, and applications on the ServiceNow platform.

ServiceNow Administrator

Manage and configure ServiceNow instances, maintain IT workflows, and ensure smooth platform operations.

ServiceNow Consultant

Provide expert guidance on ServiceNow implementations, process optimization, and IT service management.

ITSM Analyst (ServiceNow Specialist)

Analyze IT service processes, configure ServiceNow modules, and improve organizational efficiency.

ServiceNow Technical Architect

Design scalable and integrated ServiceNow solutions, ensuring alignment with business objectives.

ServiceNow Project Manager

Lead ServiceNow implementation projects, coordinate teams, and ensure delivery on time and within budget.

Salary Prospects

Freshers

β‚Ή4,00,000 – β‚Ή6,00,000

Per Annum in Coimbatore

Experienced (3-5 years)

β‚Ή7,00,000 – β‚Ή12,00,000

Per Annum in Coimbatore

Global Average

$111,190

Per Year Internationally

Meet Our Expert ServiceNow Instructors

RK

Ramesh Kumar

Senior ServiceNow Trainer & ITSM Consultant

πŸ“ Chennai, Tamil Nadu

8+ Years Experience
420+ Students Trained
25+ Corporate Sessions
91% Placement Rate

About

Ramesh Kumar is an experienced ServiceNow trainer specializing in IT Service Management and platform administration. He helps students gain hands-on expertise for real-world ServiceNow implementation projects.

Expertise

ServiceNow ITSM & ITOM Modules Workflow & Process Automation Service Portal Development Scripting & Business Rules

Education

Master of Science in Computer Science and Bachelor of Science in Information Technology

Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer
  • ITIL Foundation Certification
DR

Divya Rajendran

ServiceNow Trainer & Implementation Specialist

πŸ“ Coimbatore, Tamil Nadu

6+ Years Experience
380+ Students Trained
18+ Corporate Sessions
88% Placement Rate

About

Divya Rajendran is a skilled ServiceNow trainer with expertise in ITSM solutions and workflow automation. She focuses on hands-on training to prepare students for certification and enterprise projects.

Expertise

ServiceNow Incident, Problem & Change Management Service Catalog & Knowledge Management Script Includes & Client Scripts Reporting & Dashboard Creation

Education

Master of Science in Computer Science and Bachelor of Science in Information Technology

Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist
  • ITIL Foundation Certification

Ready to Start Your ServiceNow Journey?

Join thousands of successful students who have launched their careers with IntelliMindz ServiceNow Training in Coimbatore. Get hands-on experience with real projects expert guidance and guaranteed placement support.

πŸ“ž Contact us for more details about course fees batch timings and placement assistance

🏒 Visit our Coimbatore center for a detailed discussion about your career goals and learning path



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